Chaos has the ability to impair our judgment, paralyze our analytical skills and overwhelm our emotions, which can gravely affect our communication and decision making skills and may result to greater catastrophe. Thus, the ability to use the most appropriate words and apply the right emotional tone in every business or personal conversation in times of crisis is one of the most important set of skills you need to dramatically improve your professional credibility and personal reputation as a leader in these trying times. This webinar is designed to provide you with proven techniques to develop a special set of communication skills which will help you ensure clarity and effectiveness in giving and receiving thoughts, ideas, information and feelings in times of chaos to help you achieve personal and professional success.
CPD Accreditation No. ACC-2009-001-7583
1.5 CPD units under Competence B
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Bank of Commerce: 022-00-000047-1